Testimonials

Check out what our customers have to say about us! If you too are happy with the product and service you've received from us, we would love to hear from you. Thanks, the team at Agnew Building Supplies

Rob S Feb 2025
Good afternoon, the delivery arrived today. I'm impressed on how the delivery team stacked the timber and were able to get under the tree without damage. I would appreciate if you could pass on my thanks. Kind regards, Rob S
David Nov 2024
Hi Hayley, The delivery has been received, with thanks. I forgot to ask his name but your delivery driver is a real asset to your organisation. Hard worker, professional and pleasant. See you for the next project I have. Cheers, David
Tony Nov 2024
Hi, this order crashed when my phone died. I subsequently ordered again in another session. I can share that my experience was exceptional. I ordered at like 8pm and you delivered the next morning! Thanks again. Tony
Greg Oct 2024
I was really impressed with their good prices and great service! Nikila was really accommodating in helping me get my order right so I got what I needed.
Nathan May 2024
Pleasure to deal with, staff are great. A special shout out to our delivery driver who went above and beyond to deliver our order 3.5 hours away, asking where to place our heavy order and than proceeded to cover it all up due to weather conditions. Great job mate. Thank you very much.
Steve Jan 2024
Bought timber products and saved significantly on Bunnings prices. Drove 3 hours to pick up in Canberra. Realised when I got home one product was the wrong size; Agnews replaced it and delivered it for free. Good products, inexpensive, easy to deal with and has reasonable delivery costs & frequency.
Tom Jan 2024
Online store is very good to deal with and has great customer service.
By Email Jan 2024
Hi Kylie, The doors were delivered. They did a great job protecting them from the rain. Thanks very much. Thanks, Rob
By Email Jan 2024
Hi Kylie, I'm very happy with my experience with you're company. It was very easy from start to finish and I'm very impressed with the quick delivery. I'll be using your company in the future. Regards, Cameron
Michael Dec 2023
Hi Hayley. Received a bunch of parcels today, thank you. Quicker than I thought. Pleased with my choice. Michael
By Email Nov 2023
Hi Russell, I just wanted to take this opportunity to provide feedback about your delivery driver today. The driver rang on the intercom and I was able to open the gate for him to reverse into the yard. He proceeded to hand unload (stacking the decking neatly and under cover from the rain). On his way out he brought our bins in from the kerb (it was bin night last night) and rang the intercom to let us know he was finished. I know drivers don't often get feedback (at least not positive feedback) but thought I would pass on our thanks to him and I'm sure he'd appreciate the positive feedback. Thanks again for the great service. Hass
By Email Nov 2023
Unfortunately the client decided not to proceed with the doors. But I was very happy with your prompt service so I'll keep you in mind when pricing future projects. Regards, Nathan