Shipping

Every order at Agnew Building Supplies is treated with importance. We promise efficient deliveries in Goulburn and Canberra within 48 hours of placing an order during normal business hours. Excludes Public Holidays.

We will advise all customers when an order is placed that requires stock to be ordered in resulting in a longer delivery turnaround.

All orders placed before 2pm Monday to Friday will be delivered the following business day where possible, except where an item is unavailable.

Once your order has been approved, picked and loaded on a truck a notification Email will be sent to you, so you know your order is on its way.

Access to site must be made available prior to your delivery arriving on site. Access must be on ground level, unless pre-arranged otherwise, no items obstructing the way or the drop zone.

We reserve the right to charge a turn away fee if the driver arrives at site and is unable to unload the order, or if a customer turns the delivery away due to change of mind.

Delivery Charges:
  • All Orders charged Delivery of $25.00+GST (Total of $27.50)
  • The above Delivery Charge relates to Canberra & Goulburn Regions only
  • Express Delivery is not currently available as of August 2017 but we will look at this in the near future.
Upgraded Options

Express Delivery – $50.00 per delivery
(NOT AVAILABLE AS OF AUGUST 2017 UNTIL FURTHER NOTICE)

If you are in urgent need of a delivery and its past the 3pm cut off we can offer an express delivery. This option means your order will be sent out from our warehouse the following day after the 1st Load deliveries have left the yard. Your order will be delivered before other deliveries on that truck.

Click and Collect

LOCATED AT AURORA AVENUE QUEANBEYAN
(NOT AVAILABLE AS OF AUGUST 2017 UNTIL FURTHER NOTICE)

Items may be arranged for collection from our Queanbeyan store if required. The turnaround is 24-48 hours depending on availability. You will be notified by email once your delivery is ready at the warehouse for pickup.

Online orders can be picked up from Agnew Building Supplies Queanbeyan Office between trading hours 7am-4pm Monday – Friday. You will be notified when the items have arrived. Simply choose Pick Up as the delivery method in the checkout. Free parking out front.

To view our Returns Policy please click here